Seetech iHUNTER
Banknote counter and sorter
AFTER-SALES SERVICE
Technical support for SORTINO devices
Installation, unlimited training for every operator, service every six months and nationwide support through provincial representatives.
OUR SERVICE EXPERIENCE
Support services for banking equipment
A selection of devices that have received service and technical support from SORTINO.
Hitachi ST-150NF
Banknote sorter with external display
Seetech FC-2
Banknote counter
SUPPORT SERVICES
SORTINO technical support services
From installation and training to scheduled service, our representatives support you nationwide.
Device installation and setup
Our technical team installs and sets up the device for everyday use.
Unlimited training for all operators
Every operator can receive device training with no limit on the number of sessions.
Service and support every six months
We review the device and provide scheduled service and support every six months.
Support in every province
Representatives based in the provinces coordinate support across the country.
SUPPORT PROCESS
From reporting an issue to returning the device to service
Every support request follows three clear steps for faster handling.
Share device details
Provide the model, serial number and a clear description of the issue.
Technical assessment
A specialist reviews the situation and identifies initial guidance or the need for service.
Resolution and follow-up
After the recommended action, we follow the result through to a working device.
FREQUENTLY ASKED QUESTIONS
Before you contact support
Having the following information ready helps us diagnose the issue faster and respond accurately.
What information should I prepare?
The device model, serial number, when the issue began and, if possible, a photo or video of the error.
Which devices are covered?
Technical support is available for SORTINO devices and equipment registered in our sales and service records.
How is the service time confirmed?
After an initial review, we confirm the priority, service method and estimated handling time.
Is periodic maintenance available?
Yes. Scheduled service and support are provided every six months.
CONTACT SUPPORT
Speak with our technical team about your device
Have the device model and issue details ready so the SORTINO team can guide you accurately.